Shipping Policy for USA Jacket Store

At USA Jacket Store, we are committed to ensuring our customers have a seamless and efficient shopping experience. Our shipping policy is designed to provide clarity and transparency regarding the delivery of your orders. We are a make-to-order company, and our manufacturing departments are located in Pakistan and the UAE. Please review the following information to understand our shipping process:

1. Order Processing Time:

  • After payment verification, all orders are processed within 1-2 business days (excluding weekends and holidays).

2. Shipping Methods:

  • Orders are shipped through reliable courier services such as FedEx, DHL, or UPS.

3. Estimated Delivery Time:

  • Tracking information will be provided via email within 9 to 10 business days.
  • Please note that delivery times may vary based on your location and potential shipping delays, especially during peak seasons. To ensure prompt delivery, please notify us in advance.

4. Shipping Rates:

  • Shipping costs are calculated at checkout based on the weight of your order and the destination address.

5. Tracking Information:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to track the status and location of your package.

6. Delivery Addresses:

  • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses.

7. Customs and Import Duties:

  • Customers are responsible for customs and import duties that may apply to their orders. USA Jacket Store is not responsible for any delays or additional charges incurred due to customs processes.

8. Order Tracking:

  • You can track your order using the provided tracking number on the carrier’s website. If you encounter any tracking or delivery issues, please contact our customer support team at sales@usajacketstore.com.

9. Customer Support:

  • If you have any questions or concerns regarding your order or the shipping process, please get in touch with our customer support team at sales@usajacketstore.com. We are here to assist you.

Note:

  • Business days refer to Monday through Friday, excluding weekends and holidays.
  • Delivery times are estimates and may be subject to change based on external factors.

Thank you for choosing the USA Jacket Store. We appreciate your trust in our products and services.